Customer Data Integration: Reaching a Single Version of the Truth (Wiley and SAS Business Series)
by Jill Dyché,Evan Levy
ISBN 13: 9780471916970
Format: Hardcover (320 pages) Publisher: John Wiley & Sons Published: 15 Aug 2006
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CRM Handbook, The: A Business Guide to Customer Relationship Management: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)
by Jill Dyché
ISBN 13: 9780201730623
Format: Paperback (332 pages) Publisher: Addison-Wesley Professional Published: 09 Aug 2001
Master Data Management in Practice: Achieving True Customer MDM (Wiley Corporate F&A)
by Dalton Cervo,Mark Allen
ISBN 13: 9780470910559
Format: Hardcover (247 pages) Publisher: John Wiley & Sons Published: 19 Jul 2011