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Customer Knowledge Management: Kundenwissen erfolgreich einsetzen (Business Engineering) Customer Knowledge Management: Kundenwissen erfolgreich einsetzen (Business Engineering) by Lutz M. Kolbe, Hubert Österle, Walter Brenner

Customer Knowledge Management: Kundenwissen erfolgreich einsetzen (Business Engineering)

by Lutz M. Kolbe, Hubert Österle, Walter Brenner


ISBN 13: 9783540005414

Format: Illustrated (316 pages)
Publisher: Springer
Published: 21 Jul 2003

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