Total Customer Service: The Ultimate Weapon
by William H. Davidow,Bro Uttal
ISBN 13: 9780060920098
Format: Paperback (240 pages) Publisher: HarperCollins Published: 07 Aug 1990 Other Format: Hardcover
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Total Customer Service: The Ultimate Weapon : A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's
by William H. Davidow, Bro Uttal
ISBN 13: 9780060161804
Format: Hardcover (227 pages) Publisher: Harpercollins Published: Sep 1989 Other Format: Paperback