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The Service Edge: 101 Companies That Profit from Customer Care The Service Edge: 101 Companies That Profit from Customer Care by Ron Zemke,Dick Schaaf

The Service Edge: 101 Companies That Profit from Customer Care

by Ron Zemke,Dick Schaaf


ISBN 13: 9780452264939

Format: Paperback (608 pages)
Publisher: Penguin
Published: 30 Aug 1990

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