Coaching for Improved Work Performance, Revised Edition (MGMT & LEADERSHIP)
by Ferdinand F. Fournies
ISBN 13: 9780071352932
Format: Illustrated (256 pages) Publisher: McGraw Hill Published: 16 Dec 1999
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Why Customers Don't Do What They're Supposed To and What Sales People Can Do About It
ISBN 13: 9780071486224
Format: Paperback (223 pages) Publisher: McGraw-Hill Professional Published: 01 Jun 2007