Complaint Management Excellence: Creating Customer Loyalty through Service Recovery
by Sarah Cook
ISBN 13: 9780749465308
Format: Paperback (208 pages) Publisher: Kogan Page Published: 03 May 2012
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Information: (Documents of Contemporary Art)
ISBN 13: 9780854882489
Format: Paperback (240 pages) Publisher: Whitechapel Gallery Published: 01 Sep 2016