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How to Design and Deliver Quality Service Training (Practical Trainer S.)

by Tony Newby

ISBN 13: 9780749407377

Format: Paperback (128 pages)
Publisher: Kogan Page
Published: 30 Nov 1992

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Validating Your Training (Practical Trainer)

by Tony Newby

ISBN 13: 9780749405519

Format: Paperback (136 pages)
Publisher: Kogan Page Ltd
Published: 29 Mar 1992

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Training Evaluation Handbook

by Tony Newby

ISBN 13: 9780566028373

Format: Hardcover (350 pages)
Publisher: Gower Publishing Ltd
Published: 01 Oct 1992

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Cost-effective Training: A Manager's Guide (Practical Trainer S.)

by Tony Newby

ISBN 13: 9780749405526

Format: Paperback (112 pages)
Publisher: Kogan Page Ltd
Published: 30 Jul 1992

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Customer Service Pocketbook: Customer Service Pocketbook: 3rd Edition

by Sean McManus,Tony Newby

ISBN 13: 9781906610555

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: 01 Oct 2013

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