Real Time: Preparing for the Age of the Never Satisfied Customer
by Regis McKenna
ISBN 13: 9780875847948
Format: Large Print (204 pages) Publisher: Harvard Business Review Press Published: 08 Aug 1997 Other Format: Paperback
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Relationship Marketing: Successful Strategies For The Age Of The Customer
ISBN 13: 9780201622409
Format: Paperback (264 pages) Publisher: Basic Books Published: 30 Apr 1993
ISBN 13: 9780875849348
Format: Paperback (224 pages) Publisher: Harvard Business School Press Published: 31 Mar 1999 Other Format: Large Print
Total Access: Giving Customers What They Want in an Anytime, Anywhere World
by Regis Mckenna
ISBN 13: 9781578512447
Format: Hardcover (240 pages) Publisher: Harvard Business School Press Published: 01 Mar 2002
Who's Afraid of Big Blue?: How Companies are Challenging I.B.M. and Winning
ISBN 13: 9780201155747
Format: Hardcover (222 pages) Publisher: Addison Wesley Longman Publishing Co Published: 05 Apr 1990