Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
by Nick Mehta,Dan Steinman,Lincoln Murphy,Maria Martinez
ISBN 13: 9781119167969
Format: Hardcover (256 pages) Publisher: Wiley Published: 19 Apr 2016
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The Customer Catalyst: How to Drive Sustainable Business Growth in the Customer Economy
by Chris Adlard,Daniel Bausor,Dan Steinman
ISBN 13: 9781119575085
Format: Hardcover (400 pages) Publisher: Wiley Published: 18 Oct 2019