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Service Operations Management: Strategy, Design and Delivery

by Chris Hope, Alan Muhlemann

ISBN 13: 9780131499157

Format: Paperback (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 02 May 1997

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Production and Operations Management

by K.G. Lockyer, John Oakland, Alan Muhlemann

ISBN 13: 9780273028734

Format: Paperback (608 pages)
Publisher: Financial Times Prentice Hall
Published: 02 Jun 1988
Other Format: Paperback

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