Total Quality Management and Operational Excellence: Text with Cases
by John S. Oakland
ISBN 13: 9780415635509
Format: Paperback (500 pages) Publisher: Routledge Published: 24 Apr 2014
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Total Construction Management: Lean Quality in Construction Project Delivery
by John S. Oakland, Marton Marosszeky
ISBN 13: 9781138908536
Format: Hardcover (634 pages) Publisher: Routledge Published: 23 Feb 2017