Buy Used and New JacquesHorovitz Books

Total Customer Satisfaction: A Strategic Approach (Financial Times Series)

by Jacques Horovitz, M Jurgens

ISBN 13: 9780273034476

Format: Hardcover (320 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 May 1992

Save for later

Seven Secrets Of Service Strategy

by Jacques Horovitz

ISBN 13: 9780273635772

Format: Hardcover (160 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 1999

Save for later

Beyond Traditional Marketing: Innovations in Marketing Practice (IMD Executive Development Series)

by Kamran Kashani,Jean-Pierre Jeannet,Jacques Horovitz,Sean Meehan,Adrian Ryans,Dominique Turpin,John Walsh

ISBN 13: 9780470011461

Format: Paperback (324 pages)
Publisher: John Wiley & Sons
Published: 08 Apr 2005

Save for later