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Making a Difference: Leadership and Academic Libraries

by Peter Hernon,Dr. Nancy Rossiter

ISBN 13: 9781591582915

Format: Paperback (316 pages)
Publisher: Libraries Unlimited Inc
Published: 30 Dec 2006

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Service Quality in Academic Libraries (Information Management Policies & Services)

by Peter Hernon,Ellen Altman

ISBN 13: 9781567502107

Format: Paperback (206 pages)
Publisher: Ablex Publishing Corporation
Published: 01 Jan 1996

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Academic Librarians as Emotionally Intelligent Leaders

by Peter Hernon,Joan Giesecke,Camila A. Alire

ISBN 13: 9781591585138

Format: Paperback (172 pages)
Publisher: Libraries Unlimited Inc
Published: 30 Oct 2007

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Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes

by Robert E. Dugan,Peter Hernon,Danuta A. Nitecki

ISBN 13: 9781591586654

Format: Paperback (346 pages)
Publisher: Libraries Unlimited
Published: 27 Aug 2009

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Shaping the Future: Advancing the Understanding of Leadership

by

ISBN 13: 9781598846157

Format: Paperback (245 pages)
Publisher: Libraries Unlimited
Published: 14 Sep 2010

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Listening to the Customer

by Peter Hernon,Joseph R. Matthews

ISBN 13: 9781598847994

Format: Paperback (200 pages)
Publisher: Libraries Unlimited
Published: 23 May 2011

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Engaging in Evaluation and Assessment Research

by Peter Hernon, Robert E. Dugan, Danuta A. Nitecki

ISBN 13: 9781598845730

Format: Paperback (305 pages)
Publisher: Libraries Unlimited Inc
Published: Jul 2011

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