QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground
by Scott Stratten, Alison Kramer
ISBN 13: 9781118732755
Format: Illustrated (208 pages) Publisher: Wiley Published: 25 Oct 2013
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The Book of Business Awesome / The Book of Business UnAwesome: How Engaging Your Customers and Employees Can Make Your Business Thrive/The Cost of Not ... Engaging, or Being Great at What You Do
by Scott Stratten,Alison Kramer
ISBN 13: 9781118315224
Format: Illustrated (272 pages) Publisher: Wiley Published: 15 Aug 2012
Unselling: The New Customer Experience
by Alison Kramer, Scott Stratten
ISBN 13: 9781118943007
Format: Illustrated (240 pages) Publisher: Wiley Published: 31 Oct 2014