The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
by Bill Price,David Jaffe
ISBN 13: 9780470189085
Format: Illustrated (336 pages) Publisher: Jossey-Bass Published: 09 Apr 2008
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Your Customer Rules!: Delivering the ME2B Experiences That Today's Customers Demand
by Bill Price, David Jaffe
ISBN 13: 9781118954775
Format: Hardcover (272 pages) Publisher: Jossey-Bass Published: 20 Jan 2015
Local 102, International Ladies' Garment Workers' Union, Petitioner, v. United States. U.S. Supreme Court Transcript of Record with Supporting Pleadings
by DAVID JAFFE,WADE H MCCREE,DAVID JAFFE
ISBN 13: 9781270701408
Format: Paperback (50 pages) Publisher: Gale, U.S. Supreme Court Records Published: 30 Oct 2011