Succeeding With Teams: 101 Tips That Really Work
by Richard S. Wellins, Dick Schaaf, Kathy Harper Shomo
ISBN 13: 9780943210315
Format: Hardcover Publisher: Lakewoods Pubns Published: 01 Jun 1994
Save for later
The Service Edge: 101 Companies That Profit from Customer Care
by Ron Zemke,Dick Schaaf
ISBN 13: 9780452264939
Format: Paperback (608 pages) Publisher: Penguin Published: 30 Aug 1990