Buy Used and New Customer Services Books

IMOLP Customer Focus: Workbook 4 (Institute of Management Open Learning Programme S.)

by THE INSTITUTE OF MANAGEMENT, Gareth Lewis BSc (Hons) PGCE MSc MIPD

ISBN 13: 9780750636636

Format: Paperback (96 pages)
Publisher: Pergamon Flexible Learning
Published: 21 Aug 1997

Save for later

Quantum Leap: Breaking Through Performance Barriers with QFD

by Bill Barnard,Tom Wallace

ISBN 13: 9780939246410

Format: Hardcover (200 pages)
Publisher: Wight (Oliver) Publications Inc.,U.S.
Published: 01 Dec 1993

Save for later

The Human Face of Call Centre Management

by Kevin Hook

ISBN 13: 9780952923916

Format: Paperback (208 pages)
Publisher: Callcraft
Published: Jan 1998

Save for later

Understanding Customers (Marketing Series: Student Workbook)

by Rosemary Phipps, Craig Simmons

ISBN 13: 9780750619967

Format: Hardcover (240 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 21 Aug 1995
Other Format: Paperback

Save for later

Cim Paper 2 - Customer Communications in Marketing: Study Text (1999): Exam Dates - 12-00, 06-01 (CIM Study Text S.: Certificate)

by BPP

ISBN 13: 9780751741018

Format: Paperback (515 pages)
Publisher: BPP Publishing Ltd
Published: 29 Jun 2000

Save for later

Customer Satisfaction Through Total Quality

by John H. Wellemin

ISBN 13: 9780862382728

Format: Paperback (120 pages)
Publisher: Chartwell-Bratt
Published: 05 Dec 1990

Save for later

How to Kiss and Keep Your Customers: And Kick the Competition

by Doug Malouf

ISBN 13: 9781865089577

Format: Paperback (150 pages)
Publisher: Allen & Unwin
Published: 01 Sep 2002

Save for later

Peopletalk: Listening Skills

by Judi James

ISBN 13: 9781858355207

Format: Paperback (120 pages)
Publisher: Spiro Press
Published: 30 Sep 1997

Save for later

Customer Visits: Building a Better Market Focus

by Edward F. McQuarrie

ISBN 13: 9780765622259

Format: Paperback (213 pages)
Publisher: M.E. Sharpe
Published: 01 Mar 2008

Save for later

Crisis Media Management in the Digital Age

by Jane Jordan-Meier

ISBN 13: 9781439853733

Format: Hardcover (320 pages)
Publisher: CRC Press
Published: 25 Mar 2011

Save for later

The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets

by Robert B Miller,Stephen E Heiman,Tad Tuleja

ISBN 13: 9780749462901

Format: Paperback (192 pages)
Publisher: Kogan Page
Published: 03 Jun 2011

Save for later

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice

by

ISBN 13: 9780470554999

Format: Hardcover (500 pages)
Publisher: John Wiley & Sons
Published: 06 May 2011

Save for later