Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))
by Susan Nash, Derek Nash
ISBN 13: 9781857035643
Format: Paperback (208 pages) Publisher: How To Books Ltd Published: Feb 2000
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e-Market Dominance: How to Use the Internet to Win & Keep Customers
by Brian Ash,Tom Lambert
ISBN 13: 9780077098070
Format: Paperback (220 pages) Publisher: McGraw-Hill Publishing Co. Published: 01 Mar 2001
Customer First: A Strategy for Quality Service
by Denis Walker
ISBN 13: 9780566075438
Format: Paperback (168 pages) Publisher: Gower Publishing Ltd Published: 21 Apr 1994
The Management of Sales and Customer Relations: Book of Readings
by Bob Hartley, Michael W. Starkey
ISBN 13: 9781861523860
Format: Paperback (351 pages) Publisher: Thomson Learning Published: 26 Aug 1996
CRM in a week (IAW)
by Naomi Langford-Wood,Brian Slater
ISBN 13: 9780340857663
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 27 Sep 2002
Collaborative Customer Relationship Management: Taking CRM to the Next Level
by
ISBN 13: 9783540002277
Format: Hardcover (273 pages) Publisher: Springer Published: 08 Aug 2003
Relationship Selling (Fell's Official Know-it-all Guide)
by Orv Owens
ISBN 13: 9780883910696
Format: Paperback (224 pages) Publisher: Frederick Fell Published: 01 Jan 2003
Hot Prospects: The Proven Prospecting System to Ramp Up Your Sales Career
by Bill Good
ISBN 13: 9781416542919
Format: Hardcover (272 pages) Publisher: Scribner Published: 18 Aug 2008
Successful Customer Care In A Week (Successful Business in a Week S.)
by John H. Wellemin
ISBN 13: 9780340627402
Format: Paperback (96 pages) Publisher: Hodder Arnold H&S Published: 02 Feb 1995
Excellent Client Service
by Heather Stewart
ISBN 13: 9781853287770
Format: Paperback (224 pages) Publisher: The Law Society Published: 07 Feb 2003
Handbook of Customer Satisfaction Measurement
by Nigel Hill
ISBN 13: 9780566077661
Format: Hardcover (310 pages) Publisher: Gower Publishing Ltd Published: 12 Dec 1996
Superior Customer Service: How to Keep Customers Racing Back to Your Business - Time-Tested Examples from Leading Companies
by Dan W. Blacharski
ISBN 13: 9780910627528
Format: Paperback (282 pages) Publisher: Atlantic Publishing Co Published: 30 Jun 2006