Buy Used and New Customer Services Books

Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides)

by Pauline Rowson

ISBN 13: 9780954804558

Format: Paperback (112 pages)
Publisher: Rowmark Ltd
Published: 05 Mar 2007

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Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times)

by Ian Linton

ISBN 13: 9780273607113

Format: Hardcover (224 pages)
Publisher: Financial Times Prentice Hall
Published: 03 Oct 1994

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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

by Leonardo Inghilleri,Micah Solomon,Horst Schulze

ISBN 13: 9780814415382

Format: Hardcover (192 pages)
Publisher: AMACOM
Published: 16 May 2010

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Managing Customer Service

by Jenny Hayes, Frances Dredge

ISBN 13: 9780566080050

Format: Paperback (168 pages)
Publisher: Gower Publishing Ltd
Published: 02 Apr 1998

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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

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Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser

by Andrew Sobel

ISBN 13: 9780684870304

Format: Paperback (272 pages)
Publisher: Free Press
Published: 15 Jul 2002

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Customer Care (Training Extras)

by Roland Bee, Frances Bee

ISBN 13: 9780852926093

Format: Paperback (48 pages)
Publisher: Chartered Institute of Personnel & Development
Published: 01 Jul 1995
Other Format: Paperback

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The Customer Revolution

by Patricia Seybold,Ronni T. Marshak

ISBN 13: 9780712669849

Format: Hardcover (416 pages)
Publisher: Random House Business Books
Published: 12 Mar 2001
Other Format: Paperback

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A Complaint is a Gift: Using Customer Feedback as a Strategic Tool: Recovering Customer Loyalty When Things Go Wrong

by Barlow

ISBN 13: 9781881052814

Format: Paperback (222 pages)
Publisher: Berrett-Koehler
Published: 01 Feb 1996

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Fish Sticks

by Stephen C. Lundin, John Christensen, Harry Paul

ISBN 13: 9780786868162

Format: Hardcover (144 pages)
Publisher: Hyperion Books
Published: Jan 2003
Other Format: Hardcover, Paperback

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Managing and Motivating Contact Center Employees

by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann

ISBN 13: 9780071388887

Format: Paperback (350 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2003

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The Customer Comes Second: Put Your People First and Watch 'em Kick Butt

by Hal Rosenbluth,Ms. Diane McFerrin Peters

ISBN 13: 9780060526566

Format: Hardcover (304 pages)
Publisher: HarperBus
Published: 20 Mar 2011

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