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The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service by David Freemantle

The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service

by David Freemantle


ISBN 13: 9781857883473

Format: Paperback (126 pages)
Publisher: Nicholas Brealey Publishing
Published: 23 Sep 2004

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Effective Direct Mail (Sixty Minute Success Skills S.) Effective Direct Mail (Sixty Minute Success Skills S.) by John Fraser-Robinson

Effective Direct Mail (Sixty Minute Success Skills S.)

by John Fraser-Robinson


ISBN 13: 9781901306255

Format: Paperback (64 pages)
Publisher: David Grant Publishing
Published: 01 Jan 1999

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Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market by Keith Willets,Elizabeth B. Adams

Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market

by Keith Willets,Elizabeth B. Adams


ISBN 13: 9780070703063

Format: Paperback (252 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Jun 1996

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Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series) Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series) by Edward Johns

Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series)

by Edward Johns


ISBN 13: 9780712659123

Format: Paperback (192 pages)
Publisher: Random House Business
Published: 21 Apr 1994
Other Format: Paperback

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Principles of Services Marketing Principles of Services Marketing by Adrian Palmer

Principles of Services Marketing

by Adrian Palmer


ISBN 13: 9780077094348

Format: Paperback (340 pages)
Publisher: McGraw-Hill Publishing Co.
Published: May 1998
Other Format: Paperback

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Unleashing Excellence: The Complete Guide to Ultimate Customer Service Unleashing Excellence: The Complete Guide to Ultimate Customer Service by Dennis Snow,Teri Yanovitch

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

by Dennis Snow,Teri Yanovitch


ISBN 13: 9781932021066

Format: Hardcover (260 pages)
Publisher: InSync Communications,US
Published: 01 Sep 2003

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Customer Care Customer Care by Sarah Cook

Customer Care

by Sarah Cook


ISBN 13: 9780749420758

Format: Paperback (224 pages)
Publisher: Kogan Page Ltd
Published: 21 Mar 1997
Other Format: Paperback

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Managing Quality Customer Service (Better Management Skills S.) Managing Quality Customer Service (Better Management Skills S.) by William B. Martin

Managing Quality Customer Service (Better Management Skills S.)

by William B. Martin


ISBN 13: 9780749403522

Format: Paperback (96 pages)
Publisher: Kogan Page Ltd
Published: 30 Jan 1991

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Breaking Through: Implementing Customer Focus in Enterprises (Bloomberg Professional Library) Breaking Through: Implementing Customer Focus in Enterprises (Bloomberg Professional Library) by S. Vandermerwe

Breaking Through: Implementing Customer Focus in Enterprises (Bloomberg Professional Library)

by S. Vandermerwe


ISBN 13: 9781403935038

Format: Hardcover (224 pages)
Publisher: Palgrave Macmillan
Published: 04 Jun 2004

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The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led by John Abram, Paul Hawkes

The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led

by John Abram, Paul Hawkes


ISBN 13: 9780470858806

Format: Illustrated (236 pages)
Publisher: John Wiley & Sons
Published: 24 Jul 2003

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