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Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results by Wendy Foegen Reed

Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results

by Wendy Foegen Reed


ISBN 13: 9780071748551

Format: Hardcover (256 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2010

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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market by Fred Wiersema,Michael Treacy

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

by Fred Wiersema,Michael Treacy


ISBN 13: 9780201407198

Format: Illustrated (210 pages)
Publisher: Basic Books
Published: 10 Jan 1997
Other Format: Hardcover, Paperback

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Mastering Customer Relations (Master Series (Business)) Mastering Customer Relations (Master Series (Business)) by Roger Cartwright

Mastering Customer Relations (Master Series (Business))

by Roger Cartwright


ISBN 13: 9780333801598

Format: Paperback (252 pages)
Publisher: Palgrave
Published: 05 May 2000

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Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco Continues to Win Customer Loyalty by Clive Humby

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Clive Humby


ISBN 13: 9780749453381

Format: Illustrated (306 pages)
Publisher: Kogan Page
Published: 01 Sep 2008
Other Format: Hardcover

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Customer Satisfaction: The Customer Experience Through the Customer's Eyes Customer Satisfaction: The Customer Experience Through the Customer's Eyes by Nigel Hill,Greg Roche & Rachel Allen

Customer Satisfaction: The Customer Experience Through the Customer's Eyes

by Nigel Hill,Greg Roche & Rachel Allen


ISBN 13: 9780955416118

Format: Paperback (314 pages)
Publisher: Cogent Publishing
Published: 01 Aug 2007

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Bold: How to be Brave in Business and Win Bold: How to be Brave in Business and Win by Shaun Smith,Andy Milligan

Bold: How to be Brave in Business and Win

by Shaun Smith,Andy Milligan


ISBN 13: 9780749463441

Format: Paperback (336 pages)
Publisher: Kogan Page
Published: 03 Apr 2011

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Effective Direct Mail (Sixty Minute Success Skills S.) Effective Direct Mail (Sixty Minute Success Skills S.) by John Fraser-Robinson

Effective Direct Mail (Sixty Minute Success Skills S.)

by John Fraser-Robinson


ISBN 13: 9781901306255

Format: Paperback (64 pages)
Publisher: David Grant Publishing
Published: 01 Jan 1999

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Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market by Keith Willets,Elizabeth B. Adams

Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market

by Keith Willets,Elizabeth B. Adams


ISBN 13: 9780070703063

Format: Paperback (252 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Jun 1996

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Working with Difficult People Working with Difficult People by Muriel Solomon

Working with Difficult People

by Muriel Solomon


ISBN 13: 9780139573903

Format: Paperback (296 pages)
Publisher: Prentice Hall
Published: 01 Mar 1990

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Unleashing Excellence: The Complete Guide to Ultimate Customer Service Unleashing Excellence: The Complete Guide to Ultimate Customer Service by Dennis Snow,Teri Yanovitch

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

by Dennis Snow,Teri Yanovitch


ISBN 13: 9781932021066

Format: Hardcover (260 pages)
Publisher: InSync Communications,US
Published: 01 Sep 2003

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center by Keith Dawson

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson


ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

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The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service by David Freemantle

The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service

by David Freemantle


ISBN 13: 9781857883473

Format: Paperback (126 pages)
Publisher: Nicholas Brealey Publishing
Published: 23 Sep 2004

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