Buy Used and New Customer Services Books

Customer Care in a week 3rd edition (IAW)

by John Wellemin

ISBN 13: 9780340849583

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton
Published: 28 Mar 2003

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The Stakeholder Strategy: Profiting from Collaborative Business Relationships (AGENCY/DISTRIBUTED)

by Ann Svendsen

ISBN 13: 9781576750476

Format: Hardcover (207 pages)
Publisher: Berrett-Koehler Publishers
Published: 01 Nov 1998

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Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service

by Alf Dunbar

ISBN 13: 9781412094139

Format: Paperback (100 pages)
Publisher: Trafford Publishing
Published: 08 May 2008

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The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It

by Dick Lee, Richard A., Jr. Lee

ISBN 13: 9780967375731

Format: Paperback (222 pages)
Publisher: HYM Press
Published: Jul 2000

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Answering the Ultimate Question: How Net Promoter Can Transform Your Business

by Richard Owen,Laura L. Brooks PhD

ISBN 13: 9780470260692

Format: Hardcover (320 pages)
Publisher: Jossey-Bass
Published: 05 Dec 2008

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Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

ISBN 13: 9780304704262

Format: Paperback (208 pages)
Publisher: Cengage Learning EMEA
Published: 03 Sep 1998
Other Format: Paperback

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Don Williams,Hales

ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Waiter Rant

by The Waiter

ISBN 13: 9781848540187

Format: Paperback (320 pages)
Publisher: John Murray
Published: 06 Aug 2009
Other Format: Paperback

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Key Customers: How to Manage Them Profitably (CIM Professional Development)

by Malcolm McDonald,etc.,Beth Rogers,Diana Woodburn

ISBN 13: 9780750646154

Format: Paperback (319 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 07 Apr 2000

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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff

ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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Managing Key Clients

by Kevin Walker, Cliff Ferguson, Paul Denvir

ISBN 13: 9780955227301

Format: Paperback (198 pages)
Publisher: The Pace Partnership
Published: Jan 2006
Other Format: Paperback

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Moments of Truth

by Jan Carlzon

ISBN 13: 9780060915803

Format: Paperback (160 pages)
Publisher: Harper Business
Published: 29 Mar 2001

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