Key Account Management: Learning from supplier and customer perspectives (Cim Professional)
by Malcolm McDonald,Beth Rogers
ISBN 13: 9780750632782
Format: Paperback (224 pages) Publisher: Butterworth-Heinemann Published: 05 May 1998
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Crowning the Customer: How to Become Customer-driven
by Sen. Feargal Quinn
ISBN 13: 9780862789527
Format: Paperback (160 pages) Publisher: O'Brien Press Ltd Published: 24 Feb 2006
100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
by Peter Venison
ISBN 13: 9780595367269
Format: Paperback (172 pages) Publisher: iUniverse Published: 20 Dec 2005
Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards
by Don Williams,Hales
ISBN 13: 9781905823161
Format: Paperback (296 pages) Publisher: Ecademy Press Published: 02 Jul 2007
Selling the Invisible: A Field Guide to Modern Marketing
by Harry Beckwith
ISBN 13: 9781587990663
Format: Hardcover (272 pages) Publisher: Texere Publishing Published: 01 Mar 2001 Other Format: Hardcover
Peopletalk: Listening Skills
by Judi James
ISBN 13: 9781858355207
Format: Paperback (120 pages) Publisher: Spiro Press Published: 30 Sep 1997
The Complete Guide to Customer Service (Wiley Series in Training and Development)
by Linda M. Lash
ISBN 13: 9780471624288
Format: Hardcover (240 pages) Publisher: John Wiley & Sons Published: 14 Dec 1988
Managing Knock Your Socks Off Service (Knock Your Socks Off Series)
by Bell
ISBN 13: 9780814477847
Format: Paperback (210 pages) Publisher: Jossey Bass Published: 15 Dec 1992
Building Great Customer Experiences (Beyond Philosophy)
by Colin Shaw,John Ivens
ISBN 13: 9781403939494
Format: Illustrated (240 pages) Publisher: Palgrave Macmillan Published: 17 Sep 2004 Other Format: Illustrated
Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
by Gerry McGovern
ISBN 13: 9780713677041
Format: Paperback (220 pages) Publisher: A & C Black Publishers Ltd Published: 27 Nov 2006
Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))
by Susan Nash, Derek Nash
ISBN 13: 9781857035643
Format: Paperback (208 pages) Publisher: How To Books Ltd Published: Feb 2000
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
by Pete Blackshaw
ISBN 13: 9780385522724
Format: Hardcover (208 pages) Publisher: Broadway Business Published: 08 Jul 2008