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Key Account Management: Learning from supplier and customer perspectives (Cim Professional) Key Account Management: Learning from supplier and customer perspectives (Cim Professional) by Malcolm McDonald,Beth Rogers

Key Account Management: Learning from supplier and customer perspectives (Cim Professional)

by Malcolm McDonald,Beth Rogers


ISBN 13: 9780750632782

Format: Paperback (224 pages)
Publisher: Butterworth-Heinemann
Published: 05 May 1998

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Crowning the Customer: How to Become Customer-driven Crowning the Customer: How to Become Customer-driven by Sen. Feargal Quinn

Crowning the Customer: How to Become Customer-driven

by Sen. Feargal Quinn


ISBN 13: 9780862789527

Format: Paperback (160 pages)
Publisher: O'Brien Press Ltd
Published: 24 Feb 2006

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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do by Peter Venison

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

by Peter Venison


ISBN 13: 9780595367269

Format: Paperback (172 pages)
Publisher: iUniverse
Published: 20 Dec 2005

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards by Don Williams,Hales

Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Don Williams,Hales


ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Selling the Invisible: A Field Guide to Modern Marketing Selling the Invisible: A Field Guide to Modern Marketing by Harry Beckwith

Selling the Invisible: A Field Guide to Modern Marketing

by Harry Beckwith


ISBN 13: 9781587990663

Format: Hardcover (272 pages)
Publisher: Texere Publishing
Published: 01 Mar 2001
Other Format: Hardcover

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Peopletalk: Listening Skills Peopletalk: Listening Skills by Judi James

Peopletalk: Listening Skills

by Judi James


ISBN 13: 9781858355207

Format: Paperback (120 pages)
Publisher: Spiro Press
Published: 30 Sep 1997

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The Complete Guide to Customer Service (Wiley Series in Training and Development) The Complete Guide to Customer Service (Wiley Series in Training and Development) by Linda M. Lash

The Complete Guide to Customer Service (Wiley Series in Training and Development)

by Linda M. Lash


ISBN 13: 9780471624288

Format: Hardcover (240 pages)
Publisher: John Wiley & Sons
Published: 14 Dec 1988

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Managing Knock Your Socks Off Service (Knock Your Socks Off Series) Managing Knock Your Socks Off Service (Knock Your Socks Off Series) by Bell

Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

by Bell


ISBN 13: 9780814477847

Format: Paperback (210 pages)
Publisher: Jossey Bass
Published: 15 Dec 1992

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Building Great Customer Experiences (Beyond Philosophy) Building Great Customer Experiences (Beyond Philosophy) by Colin Shaw,John Ivens

Building Great Customer Experiences (Beyond Philosophy)

by Colin Shaw,John Ivens


ISBN 13: 9781403939494

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 17 Sep 2004
Other Format: Illustrated

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Killer Web Content: Make the Sale, Deliver the Service, Build the Brand Killer Web Content: Make the Sale, Deliver the Service, Build the Brand by Gerry McGovern

Killer Web Content: Make the Sale, Deliver the Service, Build the Brand

by Gerry McGovern


ISBN 13: 9780713677041

Format: Paperback (220 pages)
Publisher: A & C Black Publishers Ltd
Published: 27 Nov 2006

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