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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series) Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series) by Robert Bacal

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

by Robert Bacal


ISBN 13: 9780071444538

Format: Paperback (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Feb 2005

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Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service by Alf Dunbar

Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service

by Alf Dunbar


ISBN 13: 9781412094139

Format: Paperback (100 pages)
Publisher: Trafford Publishing
Published: 08 May 2008

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Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series) Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series) by Edward Johns

Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series)

by Edward Johns


ISBN 13: 9780712659123

Format: Paperback (192 pages)
Publisher: Random House Business
Published: 21 Apr 1994
Other Format: Paperback

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Customer Marketing: How Customer Marketing Can Increase Your Profits (Business Enterprise) Customer Marketing: How Customer Marketing Can Increase Your Profits (Business Enterprise) by Jay Curry

Customer Marketing: How Customer Marketing Can Increase Your Profits (Business Enterprise)

by Jay Curry


ISBN 13: 9780749426279

Format: Paperback (128 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1998

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Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM) Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM) by Steve Morris, Graham Willcocks, Graham Wilcox

Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM)

by Steve Morris, Graham Willcocks, Graham Wilcox


ISBN 13: 9780273616856

Format: Paperback (192 pages)
Publisher: Financial Times Prentice Hall
Published: 03 Jan 1996

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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It by Grant Leboff

Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff


ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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Instant Referrals (BUSINESS BOOKS) Instant Referrals (BUSINESS BOOKS) by Bradley Sugars

Instant Referrals (BUSINESS BOOKS)

by Bradley Sugars


ISBN 13: 9780071466677

Format: Illustrated (176 pages)
Publisher: McGraw-Hill
Published: 19 Dec 2005

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All-To-One: The Winning Model for Marketing in the Post Internet Economy All-To-One: The Winning Model for Marketing in the Post Internet Economy by Steve Luengo-Jones

All-To-One: The Winning Model for Marketing in the Post Internet Economy

by Steve Luengo-Jones


ISBN 13: 9780077097998

Format: Hardcover (289 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Nov 2000

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The DNA of Customer Experience: How Emotions Drive Value The DNA of Customer Experience: How Emotions Drive Value by C. Shaw

The DNA of Customer Experience: How Emotions Drive Value

by C. Shaw


ISBN 13: 9780230500006

Format: Illustrated (206 pages)
Publisher: Palgrave Macmillan
Published: 11 May 2007

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Dealing with Difficult People (Creating Success, 47) Dealing with Difficult People (Creating Success, 47) by Roy Lilley

Dealing with Difficult People (Creating Success, 47)

by Roy Lilley


ISBN 13: 9780749456603

Format: Paperback (160 pages)
Publisher: Kogan Page
Published: 03 Jan 2010
Other Format: Paperback

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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market by Fred Wiersema,Michael Treacy

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

by Fred Wiersema,Michael Treacy


ISBN 13: 9780201407198

Format: Illustrated (210 pages)
Publisher: Basic Books
Published: 10 Jan 1997
Other Format: Hardcover

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Harvard Business Review On Customer Relationship Management Harvard Business Review On Customer Relationship Management by Harvard Business Review

Harvard Business Review On Customer Relationship Management

by Harvard Business Review


ISBN 13: 9781578516995

Format: Paperback (208 pages)
Publisher: Harvard Business School Press
Published: 01 Dec 2001

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