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Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers

by James G. Barnes

ISBN 13: 9780071362535

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Oct 2000

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Successful Customer Care In A Week

by John Wellemin

ISBN 13: 9780340711965

Format: Paperback (95 pages)
Publisher: Hodder & Stoughton
Published: 08 Apr 1998

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Customer Care

by Sarah Cook

ISBN 13: 9780749405359

Format: Paperback (288 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1992
Other Format: Paperback

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Customer Care in a week 3rd edition (IAW)

by John Wellemin

ISBN 13: 9780340849583

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton
Published: 28 Mar 2003

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The Stakeholder Strategy: Profiting from Collaborative Business Relationships (AGENCY/DISTRIBUTED)

by Ann Svendsen

ISBN 13: 9781576750476

Format: Hardcover (207 pages)
Publisher: Berrett-Koehler Publishers
Published: 01 Nov 1998

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Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service

by Alf Dunbar

ISBN 13: 9781412094139

Format: Paperback (100 pages)
Publisher: Trafford Publishing
Published: 08 May 2008

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The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It

by Dick Lee, Richard A., Jr. Lee

ISBN 13: 9780967375731

Format: Paperback (222 pages)
Publisher: HYM Press
Published: Jul 2000

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Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

ISBN 13: 9780304704262

Format: Paperback (208 pages)
Publisher: Cengage Learning EMEA
Published: 03 Sep 1998
Other Format: Paperback

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Up Close and Personal?: Customer Relationship Marketing at Work

by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss

ISBN 13: 9780749438319

Format: CD-ROM (368 pages)
Publisher: Kogan Page
Published: 03 Dec 2002
Other Format: Hardcover

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Delivering Knock Your Socks Off Service

by Performance Research Associates

ISBN 13: 9780814473658

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Oct 2006

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Deliver Outstanding Customer Service: 2nd edition: Gain and Retain Customers and Stay Ahead of the Competition (How to Gain and Retain Customers and Stay Ahead of the Compe)

by Susan Nash, Derek Nash

ISBN 13: 9781857037838

Format: Paperback (240 pages)
Publisher: How To Books Ltd
Published: 01 May 2002

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Contagious Customer Care

by Nicky Frisby,Ian Chakravorty,Alison Lawrence

ISBN 13: 9780953728459

Format: Paperback (190 pages)
Publisher: Go MAD Books
Published: 29 Nov 2001

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