How To Complain
by Mel Stein
ISBN 13: 9781904915027
Format: Paperback (224 pages) Publisher: SOUTHBANK PUBLISHING Published: 01 May 2005
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Answering the Ultimate Question: How Net Promoter Can Transform Your Business
by Richard Owen,Laura L. Brooks PhD
ISBN 13: 9780470260692
Format: Hardcover (320 pages) Publisher: Jossey-Bass Published: 05 Dec 2008
Managing Key Clients
by Kevin Walker, Cliff Ferguson, Paul Denvir
ISBN 13: 9780955227301
Format: Paperback (198 pages) Publisher: The Pace Partnership Published: Jan 2006 Other Format: Paperback
The Relationship Revolution: Closing the Customer Promise Gap
by Larry Hochman
ISBN 13: 9780470687932
Format: Hardcover (166 pages) Publisher: Wiley Published: 05 Feb 2010
Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers
by James G. Barnes
ISBN 13: 9780071362535
Format: Hardcover (288 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Oct 2000
Successful Customer Care In A Week
by John Wellemin
ISBN 13: 9780340711965
Format: Paperback (95 pages) Publisher: Hodder & Stoughton Published: 08 Apr 1998
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
by Leonard L. Berry
ISBN 13: 9780684845111
Format: Illustrated (288 pages) Publisher: Free Press Published: 04 May 1999
Customer Care
by Sarah Cook
ISBN 13: 9780749405359
Format: Paperback (288 pages) Publisher: Kogan Page Ltd Published: 30 Apr 1992 Other Format: Paperback
Customer Care in a week 3rd edition (IAW)
ISBN 13: 9780340849583
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 28 Mar 2003
Earning & Keeping Customer Loyalty Made Easy (Made easy guides)
by Roy Hedges
ISBN 13: 9781902646572
Format: Paperback (150 pages) Publisher: Lawpack Publishing Ltd Published: 19 Jun 2000
The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It
by Dick Lee, Richard A., Jr. Lee
ISBN 13: 9780967375731
Format: Paperback (222 pages) Publisher: HYM Press Published: Jul 2000
Up Close and Personal?: Customer Relationship Marketing at Work
by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss
ISBN 13: 9780749438319
Format: CD-ROM (368 pages) Publisher: Kogan Page Published: 03 Dec 2002 Other Format: Hardcover