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The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers by Peggy Carlaw

The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers

by Peggy Carlaw


ISBN 13: 9780070779747

Format: Paperback (224 pages)
Publisher: McGraw-Hill Education
Published: 01 Oct 1998
Other Format: Paperback

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Customer Marketing: How Customer Marketing Can Increase Your Profits (Business Enterprise) Customer Marketing: How Customer Marketing Can Increase Your Profits (Business Enterprise) by Jay Curry

Customer Marketing: How Customer Marketing Can Increase Your Profits (Business Enterprise)

by Jay Curry


ISBN 13: 9780749426279

Format: Paperback (128 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1998

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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World by Pete Blackshaw

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

by Pete Blackshaw


ISBN 13: 9780385522724

Format: Hardcover (208 pages)
Publisher: Broadway Business
Published: 08 Jul 2008

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Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series) Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series) by Edward Johns

Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series)

by Edward Johns


ISBN 13: 9780712659123

Format: Paperback (192 pages)
Publisher: Random House Business
Published: 21 Apr 1994
Other Format: Paperback

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Revolutionize Your Customer Experience Revolutionize Your Customer Experience by Colin Shaw

Revolutionize Your Customer Experience

by Colin Shaw


ISBN 13: 9781403936035

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 23 Sep 2004

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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment by Brad Cleveland,Julia Mayben

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment

by Brad Cleveland,Julia Mayben


ISBN 13: 9780965909303

Format: Paperback (281 pages)
Publisher: Call Center Pr
Published: 01 Jan 1997

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Instant Referrals (BUSINESS BOOKS) Instant Referrals (BUSINESS BOOKS) by Bradley Sugars

Instant Referrals (BUSINESS BOOKS)

by Bradley Sugars


ISBN 13: 9780071466677

Format: Illustrated (176 pages)
Publisher: McGraw-Hill
Published: 19 Dec 2005

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Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series) Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series) by David M. Dozier

Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)

by David M. Dozier


ISBN 13: 9780805818109

Format: Paperback (272 pages)
Publisher: Routledge
Published: 01 Jul 1995

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All-To-One: The Winning Model for Marketing in the Post Internet Economy All-To-One: The Winning Model for Marketing in the Post Internet Economy by Steve Luengo-Jones

All-To-One: The Winning Model for Marketing in the Post Internet Economy

by Steve Luengo-Jones


ISBN 13: 9780077097998

Format: Hardcover (289 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Nov 2000

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Marketing, An Introduction Marketing, An Introduction by Martin Christopher,etc.,Malcolm McDonald

Marketing, An Introduction

by Martin Christopher,etc.,Malcolm McDonald


ISBN 13: 9780330320467

Format: Paperback (352 pages)
Publisher: Pan
Published: 09 Aug 1991
Other Format: Paperback

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Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action) Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action) by Angus Jenkinson

Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)

by Angus Jenkinson


ISBN 13: 9780077079505

Format: Hardcover (384 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Aug 1995

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The Ultimate Question: Driving Good Profits and True Growth The Ultimate Question: Driving Good Profits and True Growth by Fred Reichheld

The Ultimate Question: Driving Good Profits and True Growth

by Fred Reichheld


ISBN 13: 9781591397830

Format: Hardcover (224 pages)
Publisher: Harvard Business Review Press
Published: 01 Mar 2006

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