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Creating New Clients: Marketing and Selling Professional Services Creating New Clients: Marketing and Selling Professional Services by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir


ISBN 13: 9780304704262

Format: Paperback (208 pages)
Publisher: Cengage Learning EMEA
Published: 03 Sep 1998
Other Format: Paperback

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Up Close and Personal?: Customer Relationship Marketing at Work Up Close and Personal?: Customer Relationship Marketing at Work by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss

Up Close and Personal?: Customer Relationship Marketing at Work

by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss


ISBN 13: 9780749438319

Format: CD-ROM (368 pages)
Publisher: Kogan Page
Published: 03 Dec 2002
Other Format: Hardcover

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Contagious Customer Care Contagious Customer Care by Nicky Frisby,Ian Chakravorty,Alison Lawrence

Contagious Customer Care

by Nicky Frisby,Ian Chakravorty,Alison Lawrence


ISBN 13: 9780953728459

Format: Paperback (190 pages)
Publisher: Go MAD Books
Published: 29 Nov 2001

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Successful Global Account Management: Key Strategies and Tools for Managing Global Customers Successful Global Account Management: Key Strategies and Tools for Managing Global Customers by Nick Speare, Kevin Wilson

Successful Global Account Management: Key Strategies and Tools for Managing Global Customers

by Nick Speare, Kevin Wilson


ISBN 13: 9780749436049

Format: Illustrated (264 pages)
Publisher: Kogan Page
Published: 08 Nov 2001

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Customer Relationship Management: A Strategic Imperative in the World of E-business (Pricewaterhouse Coopers) Customer Relationship Management: A Strategic Imperative in the World of E-business (Pricewaterhouse Coopers) by Stanley A. Brown

Customer Relationship Management: A Strategic Imperative in the World of E-business (Pricewaterhouse Coopers)

by Stanley A. Brown


ISBN 13: 9780471644095

Format: Hardcover (345 pages)
Publisher: John Wiley & Sons
Published: 14 Jun 2000

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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage by David Freemantle

What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle


ISBN 13: 9781857882018

Format: Hardcover (256 pages)
Publisher: Nicholas Brealey Publishing
Published: 15 Sep 1998
Other Format: Paperback

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ROI Selling: Increasing Revenue, Profit, and Customer Loyalty Through the 360 Sales Cycle ROI Selling: Increasing Revenue, Profit, and Customer Loyalty Through the 360 Sales Cycle by Michael J. Nick, Kurt M. Koenig

ROI Selling: Increasing Revenue, Profit, and Customer Loyalty Through the 360 Sales Cycle

by Michael J. Nick, Kurt M. Koenig


ISBN 13: 9780793187997

Format: Hardcover (336 pages)
Publisher: Kaplan Business
Published: 01 Sep 2004

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Customer-Driven Company: Moving from Talk to Action Customer-Driven Company: Moving from Talk to Action by R. C. Whiteley

Customer-Driven Company: Moving from Talk to Action

by R. C. Whiteley


ISBN 13: 9780201608137

Format: Paperback (322 pages)
Publisher: Basic Books
Published: 31 Mar 1993
Other Format: Hardcover, Paperback

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Relationship Marketing: Text and Cases (CIM Professional Development S.) Relationship Marketing: Text and Cases (CIM Professional Development S.) by Helen Peck,Martin Christopher,Moira Clark,Adrian Payne

Relationship Marketing: Text and Cases (CIM Professional Development S.)

by Helen Peck,Martin Christopher,Moira Clark,Adrian Payne


ISBN 13: 9780750636261

Format: Hardcover (524 pages)
Publisher: Routledge
Published: 13 May 1999

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Chief Customer Officer. Getting Past Lip Service to Passionate Action Chief Customer Officer. Getting Past Lip Service to Passionate Action by Jeanne Bliss

Chief Customer Officer. Getting Past Lip Service to Passionate Action

by Jeanne Bliss


ISBN 13: 9780787980948

Format: Hardcover (320 pages)
Publisher: Jossey Bass
Published: 21 Apr 2006

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Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces by Sandra Vandermerwe

Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces

by Sandra Vandermerwe


ISBN 13: 9781861563071

Format: Illustrated (314 pages)
Publisher: JW
Published: 30 Sep 2001
Other Format: Hardcover

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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett,W. Earl Sasser,Joe Wheeler

The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

by James L. Heskett,W. Earl Sasser,Joe Wheeler


ISBN 13: 9781422110232

Format: Illustrated (240 pages)
Publisher: Harvard Business Review Press
Published: 01 Dec 2008

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