Buy Used and New Customer Services Books

Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work

by Timothy L. Keiningham,Terry G. Vavra,Lerzan Aksoy,Henri Wallard

ISBN 13: 9780471743156

Format: Illustrated (272 pages)
Publisher: Wiley
Published: 18 Oct 2005

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Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides)

by Pauline Rowson

ISBN 13: 9780954804558

Format: Paperback (112 pages)
Publisher: Rowmark Ltd
Published: 05 Mar 2007

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson

ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO)

by . Gerald Michaelson

ISBN 13: 9780071427302

Format: Paperback (240 pages)
Publisher: McGrawHill Education
Published: 01 Oct 2003

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Improve Your Profits: Satisfying Customers

by Ronald Sewell,Lord Young

ISBN 13: 9781852510404

Format: Hardcover (256 pages)
Publisher: Mercury Business Books
Published: 19 May 1988

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The Wow Factory: Creating a Customer Focus Revolution in Your Business

by Paul Levesque

ISBN 13: 9780786303861

Format: Hardcover (175 pages)
Publisher: McGraw-Hill Education
Published: 01 Nov 1994

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The New Market Leaders: Who's Winning and How in the Battle for Customers

by Fred Wiersema

ISBN 13: 9780743204651

Format: Hardcover (288 pages)
Publisher: Free Press
Published: 03 Sep 2001

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Real Time: Preparing for the Age of the Never Satisfied Customer

by Regis McKenna

ISBN 13: 9780875847948

Format: Large Print (204 pages)
Publisher: Harvard Business Review Press
Published: 08 Aug 1997

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CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard

ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

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Service Breakthroughs: Changing the Rules of the Game

by James L. Heskett,Earl W. Sasser,et al

ISBN 13: 9780029146750

Format: Hardcover (336 pages)
Publisher: The Free Press
Published: 17 Sep 1990

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Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt

ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

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Measuring Customer Satisfaction (50-Minute Series)

by Richard F. Gerson

ISBN 13: 9781560521785

Format: Paperback (112 pages)
Publisher: Crisp Publications Inc
Published: 10 Feb 1993
Other Format: Paperback

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