Buy Used and New Customer Services Books

Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation

by Patrick Barwise,Sean Meehan

ISBN 13: 9780470976319

Format: Hardcover (184 pages)
Publisher: John Wiley & Sons
Published: 11 Mar 2011

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Horizontal Management: Beyond Total Customer Satisfaction

by D.Keith Denton

ISBN 13: 9780669269369

Format: Hardcover (211 pages)
Publisher: New Lexington Press
Published: 28 Jan 1991

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Delighting Your Customers: Keep your customers coming back, time and time again

by Susan Nash,Derek Nash

ISBN 13: 9781857035964

Format: Paperback (160 pages)
Publisher: How To Books
Published: 01 Feb 2001

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Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs

by ACNielsen,Al Heller,John Karolefski

ISBN 13: 9780471703594

Format: Illustrated (368 pages)
Publisher: Wiley
Published: 21 Nov 2005

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Customer Care (UK PROFESSIONAL BUSINESS Management / Business)

by Roland Bee, Frances Bee

ISBN 13: 9780852927762

Format: Paperback (96 pages)
Publisher: Chartered Institute of Personnel and Development
Published: 01 Feb 1999
Other Format: Paperback

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Rules to Break (MSEL): How Your Business Can Beat the Crisis of Short-Termism: 8 (Microsoft Executive Leadership Series)

by Peppers,Rogers

ISBN 13: 9780470227541

Format: Hardcover (316 pages)
Publisher: John Wiley & Sons
Published: 19 Feb 2008

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Customer Loyalty: How to Earn it, How to Keep it (Jossey-Bass Business and Management Reader)

by Jill Griffin

ISBN 13: 9780787908607

Format: Paperback (256 pages)
Publisher: Jossey Bass
Published: 12 Jun 1997
Other Format: Paperback

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Customer Genius

by Peter Fisk

ISBN 13: 9781841127880

Format: Illustrated (408 pages)
Publisher: Capstone
Published: 20 Mar 2009

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Professional Service Firm 50 (Reinventing work)

by Tom Peters

ISBN 13: 9780375407710

Format: Hardcover (240 pages)
Publisher: Alfred A. Knopf
Published: 23 Sep 1999

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Once a Customer, Always a Customer

by Chris Daffy

ISBN 13: 9781860760341

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: 01 Sep 1996
Other Format: Paperback

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Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series)

by Bryan Bergeron

ISBN 13: 9780471206033

Format: Paperback (220 pages)
Publisher: John Wiley & Sons
Published: 30 Jan 2002

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Marketing Strategy and Competitive Positioning

by Prof Graham Hooley, Prof John Saunders, Nigel Piercy

ISBN 13: 9780273655169

Format: Paperback (648 pages)
Publisher: Financial Times/ Prentice Hall
Published: 29 Oct 2003
Other Format: Paperback

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