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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

by Fred Reichheld, Rob Markey

ISBN 13: 9781422173350

Format: Hardcover (304 pages)
Publisher: Harvard Business School Press
Published: 01 Sep 2011

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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

by Joseph Michelli

ISBN 13: 9780071749589

Format: Hardcover (256 pages)
Publisher: Schaum's Outlines
Published: 10 Oct 2011

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Reading Retail: A Geographical Perspective on Retailing and Consumption Spaces (Reading Economic Geography)

by Michelle Lowe, Neil Wrigley

ISBN 13: 9780340706602

Format: Paperback (296 pages)
Publisher: Hodder Arnold
Published: 01 Mar 2002

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E-Business and E-Commerce Management: Strategy, Implementation and Practice

by Dave Chaffey

ISBN 13: 9780273719601

Format: Paperback (800 pages)
Publisher: Financial Times/ Prentice Hall
Published: 04 Jun 2009
Other Format: Paperback

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eBay? Strategies: 10 Proven Methods to Maximize Your eBay Business

by Scot Wingo

ISBN 13: 9780321256164

Format: Illustrated (336 pages)
Publisher: Prentice Hall
Published: 10 Aug 2004

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International Retailing

by Nicholas Alexander

ISBN 13: 9780631197225

Format: Paperback (352 pages)
Publisher: Wiley–Blackwell
Published: 11 May 1997
Other Format: Illustrated

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Factory Shop Guide: East Anglia and South-east England

by Gillian Cutress

ISBN 13: 9780948965470

Format: Paperback (96 pages)
Publisher: Gillian Cutress
Published: Aug 1993
Other Format: Paperback

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YouTube for Business: Online Video Marketing for Any Business

by Michael Miller

ISBN 13: 9780789737977

Format: Paperback (288 pages)
Publisher: QUE
Published: 19 Aug 2008

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E-shock: Electronic Shopping Revolution - Strategies for Retailers and Manufacturers (Macmillan business)

by Michael De Kare-Silver

ISBN 13: 9780333730157

Format: Hardcover (288 pages)
Publisher: Palgrave Macmillan
Published: 06 Nov 1998

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Franchising for the Small Business (Developmental Management)

by John Stanworth, Dr. Brian Smith

ISBN 13: 9780631174981

Format: Hardcover (147 pages)
Publisher: Wiley-Blackwell
Published: 02 May 1991

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dear annie

by Annalisa Barbieri

ISBN 13: 9780571196289

Format: Paperback (288 pages)
Publisher: Faber and Faber
Published: 16 Nov 1998

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Retail Strategy: The View from the Bridge

by Dr Jonathan Reynolds, Christine Cuthbertson

ISBN 13: 9780750656962

Format: Paperback (376 pages)
Publisher: Routledge
Published: 24 Oct 2003

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