High Reliability Management: Operating on the Edge (High Reliability and Crisis Management) (Stanford Business Books)

by EmeryRoe (Author), PaulR.Schulman (Author)

• New

  Paperback
  2008

  $40.34

  Reliability has become a watchword in the business community. It refers to anticipation and resilience organizations' ability to plan for, absorb, and rebound from shocks. This book addresses the severe limits of formal design and technology relative to operational skills, experience, and knowledge.