Putting Customers First (Essential Managers)

by N/A

• Used

  Paperback
  2002

  $3.44

  Learn how to provide excellent customer service by understanding your customers' needs and identifying opportunities to build better realtionships. Putting Customers First shows you how to achieve a market-led focus, implement customer-led objectives and produce a win-win outcome. Power tips help you handle real-life situations and develop techniques to create loyal customers.