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Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)

by H. James Harrington

ISBN 13: 9780070267688

Format: Hardcover (274 pages)
Publisher: McGraw Hill
Published: 31 May 1991

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The Organizational Master Plan Handbook: A Catalyst for Performance Planning and Results

by H. James Harrington, Frank Voehl

ISBN 13: 9781439878774

Format: Hardcover (275 pages)
Publisher: Productivity Press
Published: 23 Mar 2012

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